ERP and CRM systems for Banking

  • Areas & Solutions

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      Corporate banking

      • Analysis and management of customer base;
      • Automation of lending management;
      • Sales of deposit products, cash management services, card projects;
      • Cross-selling and additional sales;
      • Sales forecasting;
      • Evaluation of customer satisfaction.

      Retail banking

      • Customer service and consulting;
      • Analysis and management of customer base;
      • Customer segmentation;
      • Automation of lending management;
      • Sales processes of deposit products, cards and other;
      • Management of marketing activity;
      • Branch automation;
      • Automatic calculation of bonuses of employees on the financial results.
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      Contact Center

      • Service request and complaint Management;
      • Contact Center automation
      • Management of outgoing impacts, surveys and newsletters;
      • Optimize call scripts;
      • Cross-department communication;
      • Analysis and performance reports.

      Debt Collection

      • Debt collection management;
      • Outbound campaign and collection calls;
      • Warranty services management.
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      • Sales force automation and lead management;
      • Marketing and campaign management;
      • Social Media Integration;
      • Loyalty programs;
      • Online selling.
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