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Events

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Events

available as a recording
Wed, Oct 7, 14:00Online webinarLanguage EnglishCountry Worldwide

What’s New in Business Central 2026 and New Copilot Capabilities

#AI Capabilities#Enterprise Management / ERP Systems
Maksym Kondratovych
Maksym Kondratovych
Business Development Manager
available as a recording
Thu, Sep 24, 16:00Online webinarLanguage EnglishCountry Worldwide

How AI Transforms Contract Emails into an Automated Approval Process

#AI Capabilities#Electronic Document Management
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Sep 17, 16:00Online webinarLanguage EnglishCountry Worldwide

How AI Automatically Turns Email Communications into Actionable Tasks

#AI Capabilities#Digital Workplace
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Wed, Jun 10, 15:00Online webinarLanguage EnglishCountry Worldwide

End-to-End Employee Journey Powered by AI

#HR & Talent Management#AI Capabilities
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Thu, May 14, 13:00Online webinarLanguage EnglishCountry Worldwide

Management Mistakes in AI Implementation: Why Businesses Fail to Achieve Expected Results

#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Wed, May 13, 13:00Online webinarLanguage EnglishCountry Worldwide

How AI Agents in CRM Help Shorten the Sales Cycle and Accelerate Sales

#CRM Systems for B2B and B2C#Digital Workplace#AI Capabilities
Milosz Milczanowski
Milosz Milczanowski
Client Solutions Manager
available as a recording
Wed, Apr 8, 14:00Online webinarLanguage EnglishCountry Worldwide

What’s New in Business Central 2026 and New Copilot Capabilities

#AI Capabilities#Enterprise Management / ERP Systems
Maksym Kondratovych
Maksym Kondratovych
Business Development Manager
available as a recording
Thu, Mar 5, 14:00Online webinarLanguage EnglishCountry Worldwide

AI in Action: When Is It Time to Move to Advanced AI Solutions in Business

#Warehouse, Logistics & Distribution#Demand Forecasting#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Thu, Feb 19, 13:00Online webinarLanguage EnglishCountry Worldwide

AI-Driven Demand Forecasting in Business: Lessons from McDonald’s Georgia

#Demand Forecasting
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Tue, Feb 10, 14:00Online webinarLanguage EnglishCountry Worldwide

How AI Helps Sales Teams Close More Deals Faster

#CRM Systems for B2B and B2C
Denys Shevchuk
Denys Shevchuk
SMART business, Business Development Manager
available as a recording
Wed, Jan 21, 14:00Online webinarLanguage EnglishCountry Worldwide

AI in Business 2026: Real-World Use Cases for Executives Without Million-Dollar Budgets

#CRM Systems for B2B and B2C#AI Capabilities
Artem Stepanov
Artem Stepanov
Product Owner SDH
available as a recording
Tue, Dec 16, 14:00Online webinarLanguage EnglishCountry Europe

Stop Losing Talents - Hire Smarter with AI-Scoring

#Digital Workplace#HR & Talent Management#AI Capabilities
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Tue, Dec 9, 14:00Online webinarLanguage EnglishCountry Europe

How Technology Helps You Win More Deals & Attract More Customers

#CRM Systems for B2B and B2C
Denys Shevchuk
Denys Shevchuk
SMART business, Business Development Manager
available as a recording
Thu, Nov 27, 14:00Online webinarLanguage EnglishCountry Azerbaijanian

SMART HCM & LMS Release Day: OKR, 1-on-1 və AI rekruting

#Digital Workplace#HR & Talent Management
Ievgen Belobrov
Ievgen Belobrov
Product owner
available as a recording
Tue, Nov 25, 14:00Online webinarLanguage EnglishCountry Worldwide

Applications and Prospects of AI Technologies in Electronic Document Management

#Electronic Document Management#AI Capabilities
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Nov 20, 12:00Online webinarLanguage EnglishCountry Worldwide

Demand Forecasting Processes Automation within Microsoft Dynamics 365 Finance and Operations Applications

#Demand Forecasting#Warehouse, Logistics & Distribution
Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant
available as a recording
Tue, Nov 4, 14:00Online webinarLanguage EnglishCountry Worldwide

SmartPoint DMS Release 4.1

#Electronic Document Management
Volodymyr Moskalenko
Volodymyr Moskalenko
Product Owner / Systems Architect
available as a recording
Thu, Oct 30, 12:00Online webinarLanguage EnglishCountry Worldwide

Supply Planning Processes Automation within Microsoft Dynamics 365 Finance and Operations Applications

#Warehouse, Logistics & Distribution
Anna Khuchua
Anna Khuchua
Senior AX/FO Consultant
available as a recording
Thu, Oct 16, 15:00Online webinarLanguage EnglishCountry Worldwide

Security: Identity & Access Management

#Digital Workplace#Cloud Services & Security
Daria Prosianyk
Daria Prosianyk
Business Development Manager Microsoft 365
available as a recording
Tue, Sep 30, 14:00Online webinarLanguage EnglishCountry Worldwide

Warehouse Operations Management System within Microsoft Dynamics 365 Finance and Operations Applications

#Warehouse, Logistics & Distribution
Anna Khuchua
Anna Khuchua
Senior AX/FO Consultant
available as a recording
Wed, Jun 25, 15:00Online webinarLanguage EnglishCountry Ukraine

Project Management & Accounting in Microsoft Dynamics 365 Finance and Operations Applications

Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant
available as a recording
Wed, May 14, 15:00Online webinarLanguage EnglishCountry Ukraine

Budgeting Processes Automation Within Microsoft Dynamics 365 Finance and Operations Applications

Tamar Giorgadze
Tamar Giorgadze
Senior AX/FO Consultant

All events

Useful materials

AllNewsE-bookReleases
Jan 27, 2026

A Personalized Experience for Every User: A New Interaction Format Powered by a RAG Agent on the kmbs Website

Today, educational institutions compete not only through their academic programs but also through the quality of digital interaction. Learning platforms handle dozens of inquiries daily about courses, events, deadlines, and enrollment requirements. When a prospective participant searches for a...

Artem StepanovArtem StepanovProduct Owner SDH, SMART business
Oct 09, 2026

SMART Localization Release Note 2026.10

Updates for Ukraine, Azerbaijan, Georgia, Cyprus, and Poland are released every 3 months. If legislative changes are urgent, SMART business issues immediate unscheduled updates. All updates can be installed independently or with the assistance of SMART business. 1. The Corporate...

Updates for Ukraine, Azerbaijan, Georgia, Cyprus, and Poland are released every 3 months. If legislative changes are urgent, SMART business issues immediate unscheduled updates. All updates can be installed independently or with the assistance of SMART business. 1. The Corporate...

Oct 06, 2026

What Is an HRM System and How Does It Optimize Modern HR Management?

A business's true value is the direct result of how efficiently its human capital leverages and directs its financial and intellectual capital. How do you manage a company whose team is growing so rapidly that HR managers — and traditional management tools...

A business's true value is the direct result of how efficiently its human capital leverages and directs its financial and intellectual capital. How do you manage a company whose team is growing so rapidly that HR managers — and traditional management tools like spreadsheets — can...

Oct 06, 2026

How AI Is Changing CRM Systems

According to Microsoft , nearly 80% of employees admit that they lack the time or energy to complete all their work tasks. At the same time, McKinsey estimates that generative AI can increase the efficiency of marketing processes by 5–15% and boost sales...

According to Microsoft , nearly 80% of employees admit that they lack the time or energy to complete all their work tasks. At the same time, McKinsey estimates that generative AI can increase the efficiency of marketing processes by 5–15% and boost sales productivity by approximately 3–5%. The takeaway for businesses is simple: routine...

Oct 06, 2026

When AI Works at the Strategic Level of Business: A Demand Forecasting Solution for McDonald's Georgia

According to the latest McKinsey research , 54% of the best-performing companies see artificial intelligence as their top technology investment priority. The trend points to something clear: AI is gradually moving from the category of innovation to the...

According to the latest McKinsey research , 54% of the best-performing companies see artificial intelligence as their top technology investment priority. The trend points to something clear: AI is gradually moving from the category of innovation to the category of strategic business priorities. SMART business case studies include many...

Oct 05, 2026

Bullwhip Effect — What It Is, Its Causes, and How AI Helps Reduce Its Impact

Imagine that sales of a certain product in your retail chain rise by 10%. It seems like a minor change. But the purchasing manager, not wanting to risk a shortage, orders 15% more from the distributor. The distributor hedges too and asks the manufacturer for...

Imagine that sales of a certain product in your retail chain rise by 10%. It seems like a minor change. But the purchasing manager, not wanting to risk a shortage, orders 15% more from the distributor. The distributor hedges too and asks the manufacturer for 20% above the usual volume. The manufacturer buys raw materials with a small...

Oct 02, 2026

Customer Feedback Management in CRM: Voice of the Customer and Closed-Loop Feedback

Customer feedback management is today one of the key factors shaping the quality of the customer experience, loyalty, and business growth. At the same time, simply collecting customer feedback is not enough for many companies. It is far more important to understand what problems the feedback points to, set priorities, implement the necessary...

Customer feedback management is today one of the key factors shaping the quality of the customer experience, loyalty, and business growth. At the same time, simply collecting customer feedback is not enough for many companies. It is far more important to understand what problems the feedback points to, set priorities, implement the necessary changes, and tell customers...

Sep 29, 2026

CRM Implementation Mistakes — Real Examples and Lessons for Businesses

Unfortunately, mistakes made during the early stages of a CRM implementation can lead to problems with team adoption, poorer data quality, disruptions to business processes, and, in extreme cases, even a decline in sales performance. CRM implementations often expose pre-existing organizational issues, unclear processes, and gaps in data management....

Unfortunately, mistakes made during the early stages of a CRM implementation can lead to problems with team adoption, poorer data quality, disruptions to business processes, and, in extreme cases, even a decline in sales performance. CRM implementations often expose pre-existing organizational issues, unclear processes, and gaps in data management. Choosing the right...

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